You may return any unsuitable items within 28 days of the date shown on the dispatch note, or the date you placed your order.
Please return your items in the original packaging. Unwanted returned items must be in the original condition, unworn with all tags attached.
All returns are free of charge for customers within the UK. You will find a pre-paid label in your parcel.
We are currently unable to offer a free returns service to our international customers. Returns must be made at your own cost.
Izabel London do not provide exchanges for any purchases including faulty and wrong items. In such cases, please return your unwanted items using the pre-paid label and state the reason for your return so they can be refunded.
Return and refund process can take up to 20 working days from the day you post the parcel.
Please note, the original shipping cost will not be refunded.
Don’t forget to enclose your invoice inside the parcel so we know which items you are returning.
Review by Mandeep K. on 22 Dec 2019review stating Lovely dress to shine in on holiday
Took this maxi skirt with me on my summer holiday to Italy. It was one that immediately caught my attention and I had to have a piece for myself. Styling it was very simple because it looked nice with everything. The stylish belt allowed me to tighten the skirt as it was a little loose but it made it look very fashionable and not odd at all. Overall it was an amazing thing to invest in and can’t wait to wear it again!
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Comments by Store Owner on Review by Mandeep K. on 22 Dec 2019
We're so glad you hear you're happy with your product, and we love how you chose to style your skirt! Thanks, Izabel Team