Izabel London Delivery & Returns

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Izabel London Delivery & Returns

UK DELIVERY

 

*During peak periods deliveries may take longer than estimated.

 

DELIVERY METHOD COST DELIVERY TIMES*
UK STANDARD £3.90 3-5 working days if ordered before 4pm Monday - Friday
UK NEXT DAY** £4.95  1 working day if ordered before 4pm Monday - Friday 

 

**Please note postcode restrictions may apply to UK Next Day deliveries.

**The term "working days" applies to Monday-Friday. Saturday, Sunday and Bank Holidays are not classed as working days. Please check the specific order types above for despatch information.

*Please allow one additional day for deliveries to Isle of Man and Scotland.

*If you place your order after 4pm, Friday, it will be dispatched on the following Monday. Applies to UK Standard, UK Next Day deliveries and Standard International deliveries.

 

REPUBLIC OF IRELAND

 

*During peak periods deliveries may take longer than estimated.

 

DELIVERY METHOD COST DELIVERY TIMES*
STANDARD DELIVERY £7.95 2-4 working days if ordered before 4pm Monday - Friday

 

**The term "working days" applies to Monday-Friday. Saturday, Sunday and Bank Holidays are not classed as working days. Please check the specific order types above for despatch information.

*Please allow one additional day for deliveries to Repulic of Ireland.

*If you place your order after 4pm, Friday, it will be dispatched on the following Monday. Applies to UK Standard, UK Next Day deliveries and Standard International deliveries.

 

STANDARD INTERNATIONAL DELIVERY

 

*During peak periods deliveries may take longer than estimated.

 

ZONE 1
COUNTRY COST DELIVERY TIMES*
GERMANY £6.80 3-5 working days if ordered before 4pm Monday - Friday
NETHERLANDS £6.80 3-5 working days if ordered before 4pm Monday - Friday
SPAIN £6.80 3-5 working days if ordered before 4pm Monday - Friday
ZONE 2
COUNTRY COST DELIVERY TIMES*
JORDAN £7.80 3-5 working days if ordered before 4pm Monday - Friday
UNITED ARAB EMIRATES £7.80 3-5 working days if ordered before 4pm Monday - Friday
LUXEMBOURG £7.80 3-5 working days if ordered before 4pm Monday - Friday
FRANCE £7.80 3-5 working days if ordered before 4pm Monday - Friday
SWEDEN £7.80 3-5 working days if ordered before 4pm Monday - Friday
CYPRUS £7.80 3-5 working days if ordered before 4pm Monday - Friday
ZONE 3
COUNTRY COST DELIVERY TIMES*
INDIA £8.80 3-6 working days if ordered before 4pm Monday - Friday
DENMARK £8.80 3-5 working days if ordered before 4pm Monday - Friday
BAHRAIN £8.80 3-5 working days if ordered before 4pm Monday - Friday
ZONE 4
COUNTRY COST DELIVERY TIMES*
BELGIUM £9.90 3-5 working days if ordered before 4pm Monday - Friday
QATAR £9.90 3-5 working days if ordered before 4pm Monday - Friday
SAUDI ARABIA £9.90 3-5 working days if ordered before 4pm Monday - Friday
SRI LANKA £9.90 3-5 working days if ordered before 4pm Monday - Friday
HONG KONG £9.90 3-5 working days if ordered before 4pm Monday - Friday
OMAN £9.90 3-5 working days if ordered before 4pm Monday - Friday
ZONE 5
COUNTRY COST DELIVERY TIMES*
KUWAIT £10.80 3-5 working days if ordered before 4pm Monday - Friday
BULGARIA £10.80 3-5 working days if ordered before 4pm Monday - Friday
MALTA £10.80 3-5 working days if ordered before 4pm Monday - Friday
PORTUGAL £10.80 3-5 working days if ordered before 4pm Monday - Friday
MACAU £10.80 3-6 working days if ordered before 4pm Monday - Friday
EGYPT £10.80 3-5 working days if ordered before 4pm Monday - Friday
LIECHTENSTEIN £10.80 6-7 working days if ordered before 4pm Monday - Friday
ZONE 6
COUNTRY COST DELIVERY TIMES*
TURKEY £11.90 3-5 working days if ordered before 4pm Monday - Friday
IRAN £11.90 4-6 working days if ordered before 4pm Monday - Friday
ITALY £11.90 3-5 working days if ordered before 4pm Monday - Friday
SAN MARINO £11.90 3-5 working days if ordered before 4pm Monday - Friday
UNITED STATES £11.90 3-6 working days if ordered before 4pm Monday - Friday
KENYA £11.90 3-5 working days if ordered before 4pm Monday - Friday
SWITZERLAND £11.90 3-5 working days if ordered before 4pm Monday - Friday
GREECE £11.90 3-5 working days if ordered before 4pm Monday - Friday
AUSTRALIA £11.90 4-7 working days if ordered before 4pm Monday - Friday
AUSTRIA £11.90 3-5 working days if ordered before 4pm Monday - Friday
ZONE 7
COUNTRY COST DELIVERY TIMES*
FINLAND £12.90 3-5 working days if ordered before 4pm Monday - Friday
NEPAL £12.90 5-7 working days if ordered before 4pm Monday - Friday
SINGAPORE £12.90 3-5 working days if ordered before 4pm Monday - Friday
SOUTH AFRICA £12.90 3-5 working days if ordered before 4pm Monday - Friday
POLAND £12.90 3-5 working days if ordered before 4pm Monday - Friday
ROMANIA £12.90 3-5 working days if ordered before 4pm Monday - Friday
HUNGARY £12.90 3-5 working days if ordered before 4pm Monday - Friday
SLOVAKIA £12.90 4-6 working days if ordered before 4pm Monday - Friday
CZECH REPUBLIC £12.90 3-5 working days if ordered before 4pm Monday - Friday
GHANA £12.90 3-5 working days if ordered before 4pm Monday - Friday
IRELAND £12.90 3-5 working days if ordered before 4pm Monday - Friday
BANGLADESH £12.90 3-5 working days if ordered before 4pm Monday - Friday
LEBANON £12.90 3-5 working days if ordered before 4pm Monday - Friday
ZONE 8
COUNTRY COST DELIVERY TIMES*
PAKISTAN £14.80 3-5 working days if ordered before 4pm Monday - Friday
UKRAINE £14.80 5-7 working days if ordered before 4pm Monday - Friday
MALAYSIA £14.80 3-5 working days if ordered before 4pm Monday - Friday
UGANDA £14.80 3-5 working days if ordered before 4pm Monday - Friday
DJIBOUTI £14.80 6-8 working days if ordered before 4pm Monday - Friday
CHINA £14.80 4-7 working days if ordered before 4pm Monday - Friday
NEW ZEALAND £14.80 4-7 working days if ordered before 4pm Monday - Friday
ZONE 9
COUNTRY COST DELIVERY TIMES*
JAPAN  £15.90 4-6 working days if ordered before 4pm Monday - Friday
AZERBAIJAN £15.90 4-6 working days if ordered before 4pm Monday - Friday
TANZANIA £15.90 4-6 working days if ordered before 4pm Monday - Friday
TAIWAN £15.90 4-6 working days if ordered before 4pm Monday - Friday
LATVIA £15.90 4-5 working days if ordered before 4pm Monday - Friday
VIETNAM £15.90 4-6 working days if ordered before 4pm Monday - Friday
LITHUANIA £15.90 4-5 working days if ordered before 4pm Monday - Friday
NORTHERN IRELAND £15.90 3-5 working days if ordered before 4pm Monday - Friday
ISRAEL £15.90 3-5 working days if ordered before 4pm Monday - Friday
ZONE 10
COUNTRY COST DELIVERY TIMES*
INDONESIA £16.60 3-5 working days if ordered before 4pm Monday - Friday
THAILAND £16.60 3-5 working days if ordered before 4pm Monday - Friday
YEMEN £16.60 3-5 working days if ordered before 4pm Monday - Friday
ZAMBIA £16.60 4-6 working days if ordered before 4pm Monday - Friday
SUDAN £16.60 3-5 working days if ordered before 4pm Monday - Friday
ZONE 11
COUNTRY COST DELIVERY TIMES*
BURUNDI £17.80 4-6 working days if ordered before 4pm Monday - Friday
RUSSIA £17.80 7-8 working days if ordered before 4pm Monday - Friday
ANDORRA £17.80 3-5 working days if ordered before 4pm Monday - Friday
ESTONIA £17.80 3-5 working days if ordered before 4pm Monday - Friday
MOLDOVA £17.80 5-7 working days if ordered before 4pm Monday - Friday
MOROCCO £17.80 3-5 working days if ordered before 4pm Monday - Friday
SOUTH KOREA £17.80 7-8 working days if ordered before 4pm Monday - Friday
ZONE 12
COUNTRY COST DELIVERY TIMES*
KAZAKHSTAN £18.90 5-6 working days if ordered before 4pm Monday - Friday
RWANDA £18.90 4-6 working days if ordered before 4pm Monday - Friday
NORWAY £18.90 3-5 working days if ordered before 4pm Monday - Friday
ERITREA £18.90 5-7 working days if ordered before 4pm Monday - Friday
GEORGIA £18.90 5-6 working days if ordered before 4pm Monday - Friday
LESOTHO £18.90 4-6 working days if ordered before 4pm Monday - Friday
BRUNEI £18.90 7-8 working days if ordered before 4pm Monday - Friday
KYRGYZSTAN £18.90 6-8 working days if ordered before 4pm Monday - Friday
ZONE 13
COUNTRY COST DELIVERY TIMES*
ICELAND £19.90 5-6 working days if ordered before 4pm Monday - Friday
CANADA £19.90 3-5 working days if ordered before 4pm Monday - Friday
PHILIPPINES £19.90 5-6 working days if ordered before 4pm Monday - Friday
MAURITIUS £19.90 5-7 working days if ordered before 4pm Monday - Friday
UZBEKISTAN £19.90 5-7 working days if ordered before 4pm Monday - Friday
NAMIBIA £19.90 5-7 working days if ordered before 4pm Monday - Friday
ZONE 14
COUNTRY COST DELIVERY TIMES*
CAMBODIA £20.90 5-7 working days if ordered before 4pm Monday - Friday
MONACO £20.90 4-5 working days if ordered before 4pm Monday - Friday
BURKINA FASO £20.90 8-9 working days if ordered before 4pm Monday - Friday
CANARY IS £20.90 4-5 working days if ordered before 4pm Monday - Friday
GIBRALTAR £20.90 3-5 working days if ordered before 4pm Monday - Friday
BENIN £20.90 6-7 working days if ordered before 4pm Monday - Friday
TOGO £20.90 8-10 working days if ordered before 4pm Monday - Friday
ZONE 15
COUNTRY COST DELIVERY TIMES*
BOTSWANA £21.90 5-7 working days if ordered before 4pm Monday - Friday
SIERRA LEONE £21.90 7-9 working days if ordered before 4pm Monday - Friday
ARMENIA £21.90 4-6 working days if ordered before 4pm Monday - Friday
SYRIA £21.90 3-5 working days if ordered before 4pm Monday - Friday
SLOVENIA £21.90 5-6 working days if ordered before 4pm Monday - Friday
IRAQ £21.90 5-8 working days if ordered before 4pm Monday - Friday
ZONE 16
COUNTRY COST DELIVERY TIMES*
BELARUS £22.80 4-6 working days if ordered before 4pm Monday - Friday
ALBANIA £22.80 5-8 working days if ordered before 4pm Monday - Friday
MACEDONIA £22.80 4-6 working days if ordered before 4pm Monday - Friday
REPUBLIC OF SERBIA £22.80 5-8 working days if ordered before 4pm Monday - Friday
REPUBLIC OF KOSOVO £22.80 5-8 working days if ordered before 4pm Monday - Friday
MEXICO £22.80 6-7 working days if ordered before 4pm Monday - Friday
LIBYA £22.80 3-5 working days if ordered before 4pm Monday - Friday
ZIMBABWE £22.80 4-5 working days if ordered before 4pm Monday - Friday
ZONE 17
COUNTRY COST DELIVERY TIMES*
SOLOMON IS £24.60 7-9 working days if ordered before 4pm Monday - Friday
CROATIA £24.60 5-7 working days if ordered before 4pm Monday - Friday
SWAZILAND £24.60 6-7 working days if ordered before 4pm Monday - Friday
MALDIVES £24.60 4-5 working days if ordered before 4pm Monday - Friday
ZONE 18
COUNTRY COST DELIVERY TIMES*
ETHIOPIA £28.10 3-5 working days if ordered before 4pm Monday - Friday
MOZAMBIQUE £28.10 6-8 working days if ordered before 4pm Monday - Friday
FAROE IS £28.10 6-8 working days if ordered before 4pm Monday - Friday
GREENLAND £28.10 6-8 working days if ordered before 4pm Monday - Friday
ANGOLA £28.10 6-8 working days if ordered before 4pm Monday - Friday
ZONE 19
COUNTRY COST DELIVERY TIMES*
MALAWI £29.30 6-8 working days if ordered before 4pm Monday - Friday
AFGHANISTAN £29.30 6-8 working days if ordered before 4pm Monday - Friday
BHUTAN £29.30 6-8 working days if ordered before 4pm Monday - Friday
AMERICAN SAMOA £29.30 8-9 working days if ordered before 4pm Monday - Friday
COOK ISLANDS £29.30 8-9 working days if ordered before 4pm Monday - Friday
FIJI £29.30 7-9 working days if ordered before 4pm Monday - Friday
GUAM £29.30 6-7 working days if ordered before 4pm Monday - Friday
KIRIBATI £29.30 7-9 working days if ordered before 4pm Monday - Friday
LAOS £29.30 6-8 working days if ordered before 4pm Monday - Friday
NAURU £29.30 7-9 working days if ordered before 4pm Monday - Friday
NEW CALEDONIA £29.30 8-9 working days if ordered before 4pm Monday - Friday
PAPUA NEW GUINEA £29.30 8-9 working days if ordered before 4pm Monday - Friday
VANUATU £29.30 8-9 working days if ordered before 4pm Monday - Friday
ALGERIA £29.30 6-8 working days if ordered before 4pm Monday - Friday
CAMEROON £29.30 6-8 working days if ordered before 4pm Monday - Friday
CAPE VERDE £29.30 8-9 working days if ordered before 4pm Monday - Friday
CENTRAL AFRICAN REP £29.30 8-9 working days if ordered before 4pm Monday - Friday
CHAD £29.30 6-8 working days if ordered before 4pm Monday - Friday
CONGO £29.30 7-9 working days if ordered before 4pm Monday - Friday
EQUATORIAL GUINEA £29.30 7-8 working days if ordered before 4pm Monday - Friday
GABON £29.30 7-8 working days if ordered before 4pm Monday - Friday
GAMBIA £29.30 8-9 working days if ordered before 4pm Monday - Friday
GUINEA £29.30 7-9 working days if ordered before 4pm Monday - Friday
GUINEA BISSAU £29.30 8-10 working days if ordered before 4pm Monday - Friday
IVORY COAST £29.30 6-7 working days if ordered before 4pm Monday - Friday
LIBERIA £29.30 7-8 working days if ordered before 4pm Monday - Friday
MADAGASCAR £29.30 7-9 working days if ordered before 4pm Monday - Friday
MALI £29.30 7-9 working days if ordered before 4pm Monday - Friday
MAURITANIA £29.30 8-9 working days if ordered before 4pm Monday - Friday
MAYOTTE £29.30 8-9 working days if ordered before 4pm Monday - Friday
NIGER £29.30 8-9 working days if ordered before 4pm Monday - Friday
NIGERIA £29.30 8-9 working days if ordered before 4pm Monday - Friday
REUNION IS £29.30 8-10 working days if ordered before 4pm Monday - Friday
SENEGAL £29.30 5-7 working days if ordered before 4pm Monday - Friday
SEYCHELLES £29.30 8-10 working days if ordered before 4pm Monday - Friday
SOMALIA £29.30 8-10 working days if ordered before 4pm Monday - Friday
TUNISIA £29.30 7-9 working days if ordered before 4pm Monday - Friday
TAJIKISTAN £29.30 6-7 working days if ordered before 4pm Monday - Friday
TURKMENISTAN £29.30 8-9 working days if ordered before 4pm Monday - Friday
MONTENEGRO £29.30 8-9 working days if ordered before 4pm Monday - Friday
ARGENTINA £29.30 3-5 working days if ordered before 4pm Monday - Friday
BELIZE £29.30 5-8 working days if ordered before 4pm Monday - Friday
BOLIVIA £29.30 6-8 working days if ordered before 4pm Monday - Friday
BRAZIL £29.30 3-5 working days if ordered before 4pm Monday - Friday
CHILE £29.30 4-6 working days if ordered before 4pm Monday - Friday
COLOMBIA £29.30 5-6 working days if ordered before 4pm Monday - Friday
COSTA RICA £29.30 5-8 working days if ordered before 4pm Monday - Friday
ECUADOR £29.30 5-8 working days if ordered before 4pm Monday - Friday
EL SALVADOR £29.30 5-8 working days if ordered before 4pm Monday - Friday
FRENCH GUIANA £29.30 7-9 working days if ordered before 4pm Monday - Friday
GUATEMALA £29.30 5-8 working days if ordered before 4pm Monday - Friday
GUYANA £29.30 6-8 working days if ordered before 4pm Monday - Friday
HONDURAS £29.30 5-8 working days if ordered before 4pm Monday - Friday
NICARAGUA £29.30 5-8 working days if ordered before 4pm Monday - Friday
PANAMA £29.30 3-5 working days if ordered before 4pm Monday - Friday
PARAGUAY £29.30 6-8 working days if ordered before 4pm Monday - Friday
PERU £29.30 3-5 working days if ordered before 4pm Monday - Friday
PUERTO RICO £29.30 7-9 working days if ordered before 4pm Monday - Friday
SURINAME £29.30 6-8 working days if ordered before 4pm Monday - Friday
URUGUAY £29.30 5-8 working days if ordered before 4pm Monday - Friday
VENEZUELA £29.30 5-8 working days if ordered before 4pm Monday - Friday
ANGUILLA £29.30 6-8 working days if ordered before 4pm Monday - Friday
ANTIGUA £29.30 6-8 working days if ordered before 4pm Monday - Friday
ARUBA £29.30 6-7 working days if ordered before 4pm Monday - Friday
BAHAMAS £29.30 5-8 working days if ordered before 4pm Monday - Friday
BARBADOS £29.30 4-5 working days if ordered before 4pm Monday - Friday
BERMUDA £29.30 6-7 working days if ordered before 4pm Monday - Friday
DOMINICA £29.30 6-8 working days if ordered before 4pm Monday - Friday
DOMINICAN REPUBLIC £29.30 4-6 working days if ordered before 4pm Monday - Friday
CAYMAN IS £29.30 3-5 working days if ordered before 4pm Monday - Friday
GRENADA £29.30 6-8 working days if ordered before 4pm Monday - Friday
GUADELOUPE £29.30 6-8 working days if ordered before 4pm Monday - Friday
HAITI £29.30 8-9 working days if ordered before 4pm Monday - Friday
JAMAICA £29.30 4-6 working days if ordered before 4pm Monday - Friday
MARTINIQUE £29.30 6-8 working days if ordered before 4pm Monday - Friday
MONTSERRAT £29.30 6-8 working days if ordered before 4pm Monday - Friday
ST LUCIA £29.30 6-9 working days if ordered before 4pm Monday - Friday
ST VINCENT & GRENADINE £29.30 6-8 working days if ordered before 4pm Monday - Friday
TRINIDAD & TOBAGO £29.30 5-7 working days if ordered before 4pm Monday - Friday
VIRGIN ISLANDS, BRITISH £29.30 7-9 working days if ordered before 4pm Monday - Friday
VIRGIN ISLANDS, U.S. £29.30 7-9 working days if ordered before 4pm Monday - Friday
PALAU £29.30 8-9 working days if ordered before 4pm Monday - Friday

 

*If you place your order after 4pm, Friday, it will be dispatched on the following Monday. Applies to UK Standard, UK Next Day deliveries and Standard International deliveries.

**The term "working days" applies to Monday-Friday. Saturday, Sunday and Bank Holidays are not classed as working days. Please check the specific order types above for despatch information.

***For any orders shipped outside the European Union customers may also have to pay import duty or other taxes, fees incurred. Izabel London does not cover any import duty or other taxes, fees incurredd for International Orders.

 

FREE UK DELIVERY OPTIONS

 

*During peak periods deliveries may take longer than estimated.

 

DELIVERY METHOD COST DELIVERY TIMES*
FREE UK STANDARD FOR ORDERS OVER £50 £0.00 3-5 working days if ordered before 4pm Monday - Friday
FREE UK NEXT DAY** FOR ORDERS OVER £65 £0.00  1 working day if ordered before 4pm Monday - Friday 

 

**Please note postcode restrictions may apply to UK Next Day deliveries.

**The term "working days" applies to Monday-Friday. Saturday, Sunday and Bank Holidays are not classed as working days. Please check the specific order types above for despatch information.

*Please allow one additional day for deliveries to Isle of Man and Scotland.

*If you place your order after 4pm, Friday, it will be dispatched on the following Monday. Applies to UK Standard, UK Next Day deliveries and Standard International deliveries.

 

WORKING DAYS

 

The term "working days" applies to Monday-Friday. Saturday, Sunday and Bank Holidays are not classed as working days. Please check the specific order types above for despatch information.

 

RETURNS

 

You may return any unsuitable items within 14 days of the date shown on the dispatch note, or the date you placed your order.

Please return your items in the original packaging. Unwanted returned items must be in the original condition, unworn with all tags attached. Please package your unwanted items appropriately to prevent any damage.

A refund for the amount of the item/s will be credited via your original method of payment.

Please note, the original shipping cost will not be refunded.

All returns are free of charge for customers within the UK. You will find a pre-paid label in your parcel.

We are currently unable to offer a free returns service to our international customers. Returns must be made at your own cost.

Izabel London do not provide exchanges for any purchases including faulty and wrong items. In such cases, please return your unwanted items using the pre-paid label and state the reason for your return so they can be refunded.

Return and refund process can take up to 20 working days from the day you post the parcel.

You will receive an email notification for refund, only after the parcel has been received and processed.

You can track your parcel here.

If you have any questions, please contact us.

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