PAY FOR YOUR PURCHASES OVER FOUR SIMPLE INSTALMENTS WHEN YOU SPEND OVER £10
Clearpay is a payment method which allows you to pay for your purchases over four automatic instalments, interest free. This allows you to pay when it suits you for the items you love now.
What is Clearpay?
Clearpay is a payment service allowing Izabel London to offer our customers the ability to make purchases instantly and pay for them in 4 automatic instalments, split out to suit you. You choose how much to pay upfront for the first instalment, and the remaining payment is split over 3 equal instalments made every 2 weeks without any interest.
Clearpay lends you a fixed amount of credit so you can pay for your purchase over 4 instalments, due every 2 weeks. Ensure you can make repayments on time. You must be 18+ and a permanent UK resident (excl Channel Islands).
How do I use Clearpay?
Just shop on Izabel.com and check out as normal. At checkout, choose the Clearpay payment method.
You will be directed to the Clearpay website to register and provide payment details.
If you’ve used Clearpay before, just log in to your Clearpay account.
Then complete your order!
Please note, all items in your shopping bag must be eligible for Clearpay, and the shopping basket value must be over £10.
Can I use Clearpay if I’m an international customer?
No. Clearpay is only available to customers with a UK billing address.
Customers with international billing addresses will not be able to create an Clearpay account.
How does the Clearpay payment schedule work?
Clearpay customers are required to make their first payment at the time of purchase. The remaining three payments are deducted every 2 weeks in automatic instalments via your selected payment method.
If you would like to make additional unscheduled payments before they are due, you may log in to Clearpay to make your payments early. Clearpay will then adjust the amount owed accordingly.
You can log in to your Clearpay account anytime to view your payment schedule or make a payment before the next due date.
What if I can’t pay a Clearpay instalment?
Ensure you can make repayments on time. You must be 18+ and a permanent UK resident (excl Channel Islands). Clearpay charges a £6 late fee for each late instalment and a further £6 if it’s still unpaid 7 days later. Late fees are capped at £6 for orders under £24 and the lower of £24 or 25% of the order value for orders over £24. Missed payments may affect your ability to use Clearpay in the future and your details may be passed onto a debt collection agency working on Clearpay's behalf. Clearpay is credit that is not regulated by the Financial Conduct Authority.
T&Cs and other eligibility criteria apply at clearpay.co.uk/terms
How do I return an item purchased with Clearpay?
Clearpay returns follow our free standard return process.
Please note, refunds for Clearpay will be refunded from Izabel.com to Clearpay.
We cannot provide an exchange or cash refund.
As soon as the refund is processed it will drop into your Clearpay online account.
Have more questions about Clearpay returns?