Terms & Conditions
Izabel London Limited, 12-14 Chase Road, London NW10 6EZ is the owner of Izabel.com.
The terms will also set out how customers can interact with Izabel London via social media such as Facebook, Instagram, Twitter and Youtube. Our social media platforms will be referred as ‘services’ within the terms and conditions.
Izabel.com may at any time terminate or suspend any part of the website without providing customers' notice. If Izabel London decide to terminate a customer's account and subscription they will be notified within a 24 hour period from contacting the customer.
We reserve the right to amend these Terms and Conditions at any time, the most recent update was made on August 3rd, 2018.
Terms of Sales & Promotions
You will have the option to subscribe to a newsletter which enables promotional content. In this circumstance Izabel London may ask for your personal information as well as age, occupation and style interests. This is to help us target our market and provide customers with services in which they are interested in.
Izabel London may use customer information to set up and manage their (customer) accounts, this is to ensure that content on Izabel.com is presented in the most effective manner. We may provide customers with information, products or services that we feel are of interest.
Terms of Promotional Codes
There are three ways of receiving a promo code:
- We may send promo codes to you via email.
- We may offer promo codes on www.izabel.com that you can apply at checkout in order to receive a specific discount or promotion.
- We may share a promo code on our social media platforms
A promo code can't be applied to an order after that order has already been placed. Certain exclusions may apply to the promotional code which will be outlined in the terms and conditions. We reserve the right to change these if we deem necessary. If the promo code has expired, you won’t be able use it. We can’t accept any responsibility once we have given you a promo code and we are not obliged to provide you with a replacement if it gets lost and/or gets used by someone else as this will result in the promo code being cancelled.
If a promo code is offered on www.izabel.com and is unable to work correctly because of fraud, tampering, technical errors or any alternative reasons beyond our control which affects the running, administration, security or fairness of the promo code, we reserve the right to cancel, modify or suspend the promo code. Promo codes are non-transferable and cannot be exchanged for cash.
Limited Time Promotion
Up to 50% everything offer discount already applied. Exludes gift cards and selected products. Cannot be used in conjunction with any other offer or discount with the exception of Izabel Rewards vouchers.
The term "working days" applies to Monday-Friday. Saturday, Sunday and Bank Holidays are not classed as working days. Please check the specific order types above for dispatch information.
Cookies do not contain confidential information such as payment details, contact information or home address. We do not exchange any cookies with other websites so you can browse in a secure environment.
For more information on cookies on devices please find out more here
Disclosure of Personal Information
Izabel London will only pass on customers' personal information to third parties if it is part of our service. Courier services may require personal information such as name, contact number and home address in order to complete our services, i.e. delivery.
Customers have the right to ask us not to process personal information for marketing purposes. We will inform customers if we intend to disclose any information to any third parties. If customers decide not to receive marketing and/or promotional information they have an option to unsubscribe. If clear instructions are given by customers termination of accounts and subscriptions will be immediate. If customers would like to exercise the right of termination or change any information, please contact customer services via email at firstname.lastname@example.org.